General questions about Challenges
1. What is a challenge in Supergrow?
1. What is a challenge in Supergrow?
A challenge is a time-bound advocacy contest designed to motivate team members to create and publish content on LinkedIn.
As an Org Owner, you:
Invite team members
Define the duration and rules
Add a reward
Let Supergrow track activity and show a leaderboard automatically
Challenges exist to drive consistent participation.
2. Why should a company run challenges?
2. Why should a company run challenges?
Because employee advocacy fails without motivation.
Challenges help companies:
Increase LinkedIn posting consistency
Activate silent or inactive team members
Create momentum without micromanagement
Make content creation feel rewarding and visible
Teams that motivate and recognize participation see much higher adoption of employee advocacy.
Creating & Managing Challenges
3. How many challenges can be active at the same time?
3. How many challenges can be active at the same time?
You can run multiple challenges at the same time.
Best practice:
Start with one active challenge
Add more only when teams are comfortable with the format
Too many challenges at once dilute focus.
4. How do I manage challenges (create, edit, cancel, delete)?
4. How do I manage challenges (create, edit, cancel, delete)?
As a challenge owner in Supergrow, you can manage challenges directly from the Challenges section.
What you can edit in an existing challenge
You can update the following details even after creating a challenge:
Challenge name
Challenge description
Scheduled start and end dates
Reward description
These edits help you clarify intent or adjust timelines without breaking the challenge.
Cancelling a challenge
You can cancel a challenge at any time
Cancelling a challenge means closing it early
No further activity will be tracked once a challenge is cancelled
This is useful if:
The challenge is no longer relevant
You want to stop it before the scheduled end date
Deleting a challenge
You can also delete an existing challenge
Deleting removes the challenge completely
Use deletion when:
A challenge was created by mistake
You don’t want it visible anymore
Summary
As a challenge owner, you can:
Create challenges
Edit key details (name, description, dates, rewards)
Cancel (close) a challenge
Delete a challenge
All challenge management happens inside the Challenges section.
Challenge Types & Rules
5. How are challenge scores calculated?
5. How are challenge scores calculated?
Total Score is the accumulation of Post, Post weight, comment, comment weight, reaction, reaction weight, share, and share weight.
Metric | Weight |
Post | 10.0 |
Comment | 2.0 |
Reaction | 1.5 |
Share | 5.0 |
Total score = (posts × post weight) + (comments × comment_weight) + (reactions × reaction_weight) + (shares × share_weight)
Supergrow handles scoring behind the scenes.
6. Who can be invited to a challenge?
6. Who can be invited to a challenge?
You can invite:
Any team member who has joined your organization
Team members from any workspace
They must:
Have accepted the invite to your Supergrow account
7. Can I customize scoring logic?
7. Can I customize scoring logic?
Currently, scoring logic is standardized to keep challenges fair and simple.
This avoids:
Gaming the system
Confusion among participants
Complex rules that reduce participation
However, we have plans to allow companies to customize the scoring login as per their needs.
Inviting & Managing Participants
8. Can I invite team members from multiple workspaces?
8. Can I invite team members from multiple workspaces?
Yes. Challenges are organization-wide, not workspace-limited.
You can invite team members from:
One workspace
Multiple workspaces
Different roles
9. Can a team member join a challenge after it starts?
9. Can a team member join a challenge after it starts?
No. Once a challenge is live:
Only invited participants can join
Late entries are not allowed
This keeps scoring and leaderboards fair.
10. Can the same person join multiple challenges?
10. Can the same person join multiple challenges?
Yes. A team member can:
Participate in multiple challenges
Even if challenges run simultaneously
Tracking & Data
11. Does Supergrow automatically detect posts?
11. Does Supergrow automatically detect posts?
Yes. Once a team member connects their LinkedIn account:
Supergrow automatically tracks their posts
No manual submission is required
12. What happens if someone forgets to connect their LinkedIn account?
12. What happens if someone forgets to connect their LinkedIn account?
If a LinkedIn account is not connected:
Their posts data will not be tracked
They won’t appear correctly on the leaderboard
They must connect LinkedIn for the challenge to work.
Leaderboard & Results
14. How often does the leaderboard update?
14. How often does the leaderboard update?
The leaderboard updates automatically everyday at 12 AM UTC
You don’t need to refresh or recalculate anything.
15. How is the leaderboard ranked?
15. How is the leaderboard ranked?
The leaderboard ranks participants based on:
Their challenge score
Posts and engagement during the challenge period
Top performers appear at the top automatically.
16. Can I export the leaderboard?
16. Can I export the leaderboard?
Yes, you can export the leaderboard as an image in PNG format.
Notifications & Updates
17. Do participants get notified when a challenge starts?
17. Do participants get notified when a challenge starts?
Yes. When a challenge is created:
Invited team members receive a notification
They are informed that a challenge is live
18. Do participants get reminders during the challenge?
18. Do participants get reminders during the challenge?
Yes, participants will get auto reminders periodically during the challenge.
19. Are participants notified about progress?
19. Are participants notified about progress?
Yes, every week all the participants will be notified about the progress.
20. How do participants know they’re winning or losing?
20. How do participants know they’re winning or losing?
Participants can:
Open the challenge
View the leaderboard
See their rank, score, posts, and engagement
Everything is transparent and visible in one place.